Frequently Asked Questions - FAQ
What type of products does Décor Home Ideas sell?
We specialize in products for the home that incorporate style and function at the right price. Everyone should be able to live in a home that’s beautiful and decorated to their tastes, and we’re able to help homeowners across the world accomplish that within their budget!
Do you specialize in any specific areas?
Yes, our main focus is on home décor and kitchen accessories. Browse our large selections of wall decals for an affordable way to make a dramatic change to a room.
How often are new products added?
New products are added on a daily basis. We encourage you to check back frequently and sign up for our email list to be the first to know about new merchandise and exciting sales.
Is it safe to make online purchases on the site?
Of course! We are using third-party payment processors that are 100% safe and secure. Our online store is not collecting any payment details from our customers. Order with confidence knowing that your information is safe and secure.
Do you offer gift receipts or gift wrapping services?
Currently gift wrapping service isn’t available. If you’re sending an item as a gift, please leave a note to us in during checkout and we will do our best to accommodate your request to omit pricing information.
Are wall decals safe to use?
Wall decals are extremely safe to use and apply to any smooth wall within your home. To start, ensure the wall is clean of any dust and debris. Take your time to apply the wall decals and ensure that there is no bubbling within each piece. It will stay in place until you’re ready to take it down. No marks or outlines will be left on your walls. Read the instructions in the product descriptions for full details.
Can I use a wall decal outside?
Because of the changing weather, humidity and occasional wet conditions of the great outdoors, it isn’t recommended to use your wall decals outside.
Are there any sales or discounts available for new customers?
We love running sales and giving our customers great discounts when possible. Follow us on social media and sign up for our email list to be in the know for upcoming sales and discount codes.
Do you offer international shipping?
Yes, all of our products can be shipped internationally. Shipping is free, but the shipping time varies depending on your country. If for any reason we cannot deliver to some countries it is written in the product descriptions. All orders are processed immediately on our end to prevent any further delays.
How long will it take to get my items?
We ship out of Europe, United States and Chine and all orders are processed within 2 business days. Your order will be sent via either USPS, FedEx , UPS or standard postal services and a tracking number will be sent to you if available.
Is it possible to place a bulk order with you for something I see on the site?
Absolutely! Our team is ready to help you place a bulk order and manage it from start to finish. Reach out to us at email@example.com so we can process your order efficiently.
What’s your return policy on merchandise?
Should one of our home décor pieces not be what you had hoped for it to be, reach out to us immediately to discuss your exchange and return options. Most items can be returned or exchanged for store credit as long as they are in new and unused condition.
Who selects the products found on Décor Home Ideas?
We have a team of expert interior designers and decorators who work with creative vendors to find the most beautiful pieces for your home. We take pride in selecting the best of the best in modern and contemporary style.
I have received my order, but there was a problem with shipping or something wasn’t included, what should I do?
Please reach out to us immediately! It is our number one goal to make sure that you are satisfied with your purchase and we are willing to do what it takes to make it right.
I have a question about a product, who can I contact?
We do our best to be as detailed as possible with the information of our products. If you need more information, contact us at firstname.lastname@example.org and we’ll be happy to help.